Last updated: 07 September 2025
Welcome to DigiDome. These Terms and Conditions ("Terms", "Agreement") govern your use of the website located at https://digidome.biz (the "Site") and any related services provided by DigiDome (PVT) Ltd ("Company", "we", "us" or "our"). By accessing and using our Site you acknowledge that you have read, understood and agree to be bound by these Terms. If you disagree with any part of the Terms you must refrain from using the Site or our Services.
DigiDome (PVT) Ltd is a Sri Lankan digital solutions provider established in 2020. We offer a range of services including virtual call‑centre solutions, website design, support services and server/website management.
By accessing or using the Site you agree to be bound by this Agreement and to comply with all applicable laws and regulations. If you use any Services made available via our Site (for example by placing an order, requesting support or creating a client portal account) you may be asked to agree to additional terms and conditions specific to those Services. Those additional terms become part of your agreement with us and will prevail in the event of a conflict.
DigiDome provides simplified digital solutions including, but not limited to, the following:
Any service descriptions provided on the Site are for general information only and do not constitute a binding offer. Specific deliverables, pricing and timelines will be set out in a separate agreement or service order between you and us.
You agree to use the Site only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else’s use and enjoyment of the Site. Prohibited behaviour includes, but is not limited to, harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content or disrupting the normal flow of dialogue within the Site. You must not:
We reserve the right, but not the obligation, to monitor the Site for compliance with these Terms and to remove or refuse to post any content that we consider inappropriate or in violation of these Terms.
Certain parts of the Site (for example our client portal) may require you to create an account and provide personal information such as your name, email address, phone number and payment details. You agree to provide accurate, complete and current information and to promptly update this information if it changes. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. If you become aware of any unauthorised use of your account or any other breach of security, you must notify us immediately using the contact details below.
Payment terms for our Services will be set out in the service order or invoice issued to you. Unless otherwise agreed in writing, invoices are due within the timeframe specified on the invoice. Late payments may be subject to interest and/or suspension of Services. All fees are quoted exclusive of taxes unless stated otherwise. You are responsible for paying any applicable taxes.
All content included on the Site, such as text, graphics, logos, icons, images and software, is the property of DigiDome or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, publicly display or exploit in any way any of the content on the Site without the prior written permission of DigiDome. Nothing in these Terms shall be interpreted as transferring any intellectual property rights to you.
Each party agrees to keep confidential and not disclose to any third party any confidential information obtained from the other party in connection with any Services, unless required by law. Confidential information includes non‑public business, technical and financial information, trade secrets, customer data and any other information marked or identified as confidential.
The Site may contain links to third‑party websites or services that are not owned or controlled by DigiDome. For example, our client portal is powered by a third‑party platform. We have no control over and assume no responsibility for the content, privacy policies or practices of any third‑party sites or services. We do not warrant the offerings of any third‑party entities. You acknowledge and agree that DigiDome shall not be responsible or liable for any damage or loss caused by or in connection with use of any such third‑party content, goods or services.
Our Site and Services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. To the fullest extent permitted under applicable law, DigiDome disclaims all warranties, whether express, implied, statutory or otherwise, including but not limited to implied warranties of merchantability, fitness for a particular purpose and non‑infringement. DigiDome does not warrant that the Site will be uninterrupted, error free, secure, or free from viruses or other harmful components. Your use of the Site is at your sole risk.
To the maximum extent permitted by law, DigiDome shall not be liable for any indirect, incidental, special, consequential or punitive damages (including, without limitation, damages for loss of profits, goodwill, use, data or other intangible losses) arising out of or in connection with your use of the Site or Services. In no event shall our aggregate liability to you for all claims exceed the amount you have actually paid us for Services during the six months preceding the event giving rise to the liability.
You agree to defend, indemnify and hold harmless DigiDome, its affiliates, directors, officers, employees and agents from and against any and all claims, liabilities, damages, losses, costs and expenses arising out of or relating to your use of the Site or Services, your violation of these Terms or your infringement of any third‑party rights.
We may terminate or suspend your access to the Site immediately, without prior notice or liability, if you breach these Terms or engage in fraudulent or unlawful activities. Upon termination your right to use the Site will immediately cease. Provisions of these Terms which by their nature should survive termination shall survive, including but not limited to Sections 7 (Intellectual Property Rights), 10 (Disclaimer of Warranties), 11 (Limitation of Liability) and 12 (Indemnification).
These Terms shall be governed by and construed in accordance with the laws of Sri Lanka, without regard to its conflict of law principles. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will take reasonable steps to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a "material" change will be determined at our sole discretion. By continuing to access or use the Site after those revisions become effective, you agree to be bound by the revised Terms.
If you have any questions about these Terms, you may contact us at: